Our Team

Leadership & Experience

Extra Hands assigns experienced leadership, management, and supervisory personnel to ensure consistent service delivery, quality oversight, and responsive communication throughout the life of every contract. Janitorial services are labor-intensive and people-driven — and our success is grounded in the depth, stability, and experience of our leadership team.

James Davis, CBSE

President

James Davis is the founder and President of Extra Hands Services, Inc., with more than twenty-eight years of experience in the building services industry. He provides executive oversight of contract performance and remains actively involved in strategic planning, operational standards, safety expectations, and quality control.

His leadership ensures that service delivery aligns with contractual requirements and safety protocols. Mr. Davis holds the Certified Building Service Executive (CBSE) designation and maintains active involvement in industry organizations. He is a member of BSCAI (Building Service Contractor Association International) and ISSA (International Sanitary Supply Association) and is an IICRC Certified Technician (Institute of Inspection Cleaning and Restoration Certification).

Ailene Davis

Senior Vice President of Business Development

Ailene Davis is a co-owner of Extra Hands Services, Inc. with more than twenty-eight years of industry experience. She provides senior-level oversight for client relationships, contract administration, and quality assurance coordination.

Mrs. Davis played a key role in establishing company training programs, personnel policies, and structured quality control practices. She remains actively engaged in account management and customer communication to ensure service standards and safety expectations are consistently met.

She serves on the Board of Directors for the Grandview Area Chamber of Commerce and is an active member of BSCAI and ISSA. She is also an IICRC Certified Technician.

James Davis III

Business Development Executive

James Davis III brings more than twelve years of experience in the janitorial services industry. He manages client relationships, supports contract coordination, and ensures clear communication between customers and operations teams.

He supports service continuity by ensuring expectations are clearly defined and performance concerns are addressed promptly and professionally.

Operations & Supervision

Extra Hands maintains a structured operational hierarchy to ensure consistent execution across all facilities.

Operations Manager

Oversees day-to-day service delivery across customer sites, ensuring quality, timeliness, efficiency, and safety compliance. This role coordinates site supervision, supports training initiatives, and maintains consistent operational standards.

Operations Supervisors

Provide direct oversight of frontline personnel at assigned locations. Responsibilities include employee supervision, reinforcement of safety protocols, adherence to company policies, responsiveness to customer concerns, and routine inspections to verify service quality and compliance.

Lee Huff

Utility Specialist Manager

Lee Huff supports operations through equipment management, inventory control, deliveries, and vehicle maintenance. He ensures service teams are properly equipped and supported to perform contracted services safely and efficiently.

Structured Oversight & Service Verification

Extra Hands maintains formal oversight processes to verify that janitorial services are delivered in accordance with scheduled hours and scope requirements. Supervisory and management personnel conduct routine site visits, inspections, and performance reviews to confirm service completion and adherence to safety and quality standards.

Any service concerns are documented and addressed through established corrective action procedures. Management remains accessible and prepared to respond promptly to service needs or emergencies.

Training & Professional Standards

All personnel participate in structured onboarding and ongoing training programs addressing safety procedures, proper chemical handling, equipment operation, quality expectations, and professional conduct.

Supervisory and management personnel receive additional training focused on leadership, communication, compliance awareness, and quality assurance responsibilities. This layered approach reinforces consistent service delivery and workplace safety.

The Team Behind Your Facility’s Performance

Our people are not just workers—they are part of a structured system designed to deliver consistent, accountable results across your facility. 

More Than A Cleaning Crew 

At Extra Hands Services, we rely on a team-based structure supported by a proven system. Every facility is backed by layers of responsibility. 

Our Leadership & Accountability Structure 

Operations Management 

  • Oversees multiple facilities 
  • Ensures consistency and performance 

Site Supervisors 

  • Direct oversight of cleaning teams 
  • Ensures tasks meet standards 

Frontline Team Members 

  • Follow defined cleaning standards 
  • Deliver consistent results 

Quality Control Oversight 

  • Routine inspections 
  • Issue tracking and resolution 

Why Our Structure Matters 

Clear ownership

Consistent execution

Proactive oversight

Reliable results

Built On Training And Development 

  • Structured onboarding 
  • Ongoing training 
  • Leadership development 

A Team You Can Rely On 

You gain a team of professionals aligned around maintaining and improving your facility’s performance. 

Meet the Team. Experience the System.