Extra Hands assigns experienced leadership, management, and supervisory personnel to ensure consistent service delivery, quality oversight, and responsive communication throughout the life of every contract. Janitorial services are labor-intensive and people-driven — and our success is grounded in the depth, stability, and experience of our leadership team.
President
James Davis is the founder and President of Extra Hands Services, Inc., with more than twenty-eight years of experience in the building services industry. He provides executive oversight of contract performance and remains actively involved in strategic planning, operational standards, safety expectations, and quality control.
His leadership ensures that service delivery aligns with contractual requirements and safety protocols. Mr. Davis holds the Certified Building Service Executive (CBSE) designation and maintains active involvement in industry organizations. He is a member of BSCAI (Building Service Contractor Association International) and ISSA (International Sanitary Supply Association) and is an IICRC Certified Technician (Institute of Inspection Cleaning and Restoration Certification).
Senior Vice President of Business Development
Ailene Davis is a co-owner of Extra Hands Services, Inc. with more than twenty-eight years of industry experience. She provides senior-level oversight for client relationships, contract administration, and quality assurance coordination.
Mrs. Davis played a key role in establishing company training programs, personnel policies, and structured quality control practices. She remains actively engaged in account management and customer communication to ensure service standards and safety expectations are consistently met.
She serves on the Board of Directors for the Grandview Area Chamber of Commerce and is an active member of BSCAI and ISSA. She is also an IICRC Certified Technician.
Business Development Executive
James Davis III brings more than twelve years of experience in the janitorial services industry. He manages client relationships, supports contract coordination, and ensures clear communication between customers and operations teams.
He supports service continuity by ensuring expectations are clearly defined and performance concerns are addressed promptly and professionally.
Operations & Supervision
Operations Manager
Operations Supervisors
Utility Specialist Manager
Structured Oversight & Service Verification
Extra Hands maintains formal oversight processes to verify that janitorial services are delivered in accordance with scheduled hours and scope requirements. Supervisory and management personnel conduct routine site visits, inspections, and performance reviews to confirm service completion and adherence to safety and quality standards.
Any service concerns are documented and addressed through established corrective action procedures. Management remains accessible and prepared to respond promptly to service needs or emergencies.
Training & Professional Standards
All personnel participate in structured onboarding and ongoing training programs addressing safety procedures, proper chemical handling, equipment operation, quality expectations, and professional conduct.
Supervisory and management personnel receive additional training focused on leadership, communication, compliance awareness, and quality assurance responsibilities. This layered approach reinforces consistent service delivery and workplace safety.